Privacy Policy
PRIVACY POLICY
Leontine Linens (“Leontine Linens,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and what rights and choices you have. This Policy applies to information collected on our website, https://leontinelinens.com (the “Site”), and through any related services, purchases, or communications. By using our Site or submitting your information to us, you agree to this Privacy Policy.
Information We Collect
We collect information from you directly, automatically, and through third parties as described below:
Information You Provide Directly
- Contact Information: name, email address, address and phone number.
- Order Information: purchase history, payment details (processed by secure third-party processors), and delivery details.
- User Content: reviews, comments or photographs that you share with us.
- Designer Program: professional website, social media profiles, federal tax identification number, principals, occupational license and/or state issued resale certificate.
- Communications: messages sent to our customer service or through website forms.
- Marketing Preferences: choices about receiving promotional messages.
- Reviews or Testimonials: content you voluntarily post or submit.
Information Collected Automatically
- When you visit or interact with our Site, we may automatically collect:
- Device Data: IP address, browser type, geolocation, operating system, referring URLs, pages visited, and timestamps.
- Usage Data: behavioral fingerprinting, clicks, time spent on pages, and interactions with site features.
- Cookies and Tracking Technologies: small files that help recognize you, store preferences, analyze traffic, and deliver advertising.
Information from Third Parties
- We may receive limited information from:
- Payment processors (for transaction verification).
- Shipping carriers (for delivery status).
- Advertising or analytics partners (for website metrics).
How We Use Your Information
We use personal information for the following purposes:
- Order Fulfillment: process and ship purchases, confirm transactions, issue invoices and obtain payment, and provide customer support.
- Customer Service: respond to questions, requests, or complaints.
- Marketing & Promotions: send product updates, newsletters, or special offers (if you opt in).
- Analytics & Improvement: understand website performance, enhance user experience, and develop new features.
- Security & Fraud Prevention: detect and prevent misuse, fraud, or illegal activities.
- Legal & Compliance: meet tax, regulatory, and recordkeeping obligations.
We may aggregate or anonymize data to use for analytics, trend analysis, or service improvement.
How We Share Information
We do not sell your personal information. We may share it only as described below:
- Service Providers: trusted partners who perform functions on our behalf (e.g., invoicing, payment processing, shipping, email delivery, marketing analytics, hosting).
- Legal Requirements: when required by law, regulation, or legal process, or to protect our rights and property.
- Business Transfers: in the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the business transaction.
- With Your Consent: when you specifically authorize us to share it.
Cookies and Tracking Technologies
We use cookies, pixel tags, and similar technologies to:
- Enable core website functionality.
- Remember your preferences.
- Analyze traffic and usage patterns via tools like Google Analytics.
- Deliver relevant advertising and measure marketing effectiveness.
You can control or delete cookies through your browser settings. However, disabling cookies may limit certain features on the Site.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. These include secure data storage and limited access to personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.
Data Retention
We keep personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
Your Choices and Rights
You may:
- Opt Out of Marketing Emails: click “Unsubscribe” at the bottom of any promotional message or contact us directly.
- Disable Cookies: use your browser settings to block or remove cookies.
- Request Deletion: ask us to delete personal information we hold about you, subject to legal or contractual requirements.
Third-Party Links
Our Site may link to third-party websites or services that are not owned or controlled by Leontine Linens. We are not responsible for the privacy practices or content of such sites. We encourage you to review their policies before providing any personal information.
Children’s Privacy
Our Site is not directed to, and we do not knowingly collect information from children under 16. If we learn that we have inadvertently collected such information, we will delete it promptly.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Effective Date.” Your continued use of the Site after updates means you accept the revised Policy.
Contact Us
If you have questions, requests, or complaints regarding this Privacy Policy or your personal information, please contact us:
Leontine Linens
3806 Magazine Street, Suite 3
New Orleans, LA 70115
Email: info@leontinelinens.com
Phone: 504-899-7833
Effective Date: October 14, 2025
